Delivery & Returns

Delivery

We offer UK-wide free standard delivery (3-5 working days) with every order over £50, or for only £3.99 for orders under £50.

We aim to dispatch orders placed before 3pm on the same day and we use Royal Mail as our courier. In exceptional cases order processing can take longer but every effort will be made to complete your order promptly.

Returns and Refunds

If you have changed your mind about the goods you have received, you can return them to us within 14 days of receipt, providing they are unused and still in the retail packaging. 

We are not responsible for the return postage cost of the items.

• Please make sure all returned items are well packaged, so as not to be damaged in the post.
• If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
• Please make sure all return packages are sent with a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.
• Please make sure that your order reference is enclosed with your goods - no reference may result in your return not being processed.

Our returns address is;

The Shoe Centre,
8 The Strand,
Dawlish,
Devon,
EX7 9PS

These policies do not affect your statutory rights.